about us
1. Brand Profile
- It is generally sold in major domestic physical stores. With the active Internet, it has begun to transfer to online stores in recent years. Therefore, the Dov Strap [Dov Strap] brand was established to create a deeper brand image and provide high-quality products and after-sales services. Service, customer service 1-to-1 product use teaching and unconditional return service for defective products to protect the rights and interests of buyers.
2. Contact us
- Gmail: leo940031@gmail.com
- Mobile: 0932-122-541
- LINE: @903rtdvl
3. Payment instructions
- Users can use the following payment methods
- credit card payment
- ATM transfer (partnership bank)
- Supermarket code payment
4. Freight Description
- 7-11, Family Mart, Laierfu, OK, the normal delivery time is 2~3 days
2. The normal delivery time for home delivery is 1~2 days
5. Instructions for returns and exchanges
- The product will be checked in detail before shipment, if there is any defect or wrong delivery, we will return/exchange the product
- If there is a defective product, please email or contact customer service within 7 days after receiving the product. Be sure to ask the buyer to check after receiving the product.
- (Contact customer service → upload pictures (message) → review → reply) or mail to us.
- After the defective product is confirmed by the customer service, the follow-up return/refund procedure will be replied.
- Before sending any returned goods back, please contact the customer service staff for confirmation before sending them out, otherwise they will not be accepted.
- The returned product must be in the complete packaging when the product is received, and the product has no traces of use, and the product must be kept in its original state.